Refund Policy

Effective Date: 01/01/2023

Our refund policy for website design services varies depending on the specific circumstances and stage of the project and the number of hours spent on the project. We strive to provide high-quality services and customer satisfaction, and we handle refund requests on a case-by-case basis.

  1. Refund Eligibility

1.1 Requests for refunds must be submitted in writing to the Agency within 30 days from the project commencement date or the date of purchase, as applicable.

1.2 Refunds may be considered under the following circumstances:

a) Project cancellation: If the Client decides to cancel the project before significant progress is made, a refund may be granted. The refund amount will be determined based on the number of hours spent on the project and any non-recoverable costs incurred by the Agency.

b) Failure to deliver services: If the Agency fails to provide the agreed-upon services due to unforeseen circumstances or technical difficulties, a refund may be provided based on the remaining scope of work and any non-recoverable costs incurred by the Agency.

  1. Non-Refundable Situations

2.1 We do not offer refunds if the project is canceled by the Client after significant progress has been made or if the Client changes their requirements, resulting in a substantial deviation from the initial project scope.

2.2 No refunds will be provided if the Client is dissatisfied with the website design or development work after project completion, as long as the Agency has delivered the services as outlined in the project agreement and adhered to industry standards.

  1. Refund Process

3.1 To request a refund, the Client must submit a written refund request to the Agency, including the reason for the refund and any supporting documentation.

3.2 The Agency will review the refund request and respond within a reasonable timeframe. Additional information or clarification may be requested during the review process.

3.3 If the refund request is approved, the Agency will determine the refund amount based on the specific circumstances and factors mentioned in Section 1.

3.4 Refunds will be processed within 30 days of the approval of the refund request, using the same payment method used for the original transaction, unless otherwise agreed upon.

  1. Amendments to the Refund Policy

4.1 The Agency reserves the right to modify or update the refund policy at any time, without prior notice. Any changes to the refund policy will be posted on our website and will be effective immediately upon posting.

By engaging our services or using our website, you acknowledge that you have read, understood, and agreed to our refund policy as described above. If you have any questions or concerns regarding our refund policy, please contact us by phone +36702236161

Chetanya de Wit
Chetanya de Wit

Left us a 5 star review

Chetanya de Wit
July 6, 2024

Modern Web Solutions offers a visually pleasing experience with its clean design. The website is easy to navigate, making it simple for users to find what they need. One of its best features is speed. Pages load quickly, and navigation is smooth, ensuring a hassle-free browsing experience. The marketing and strategic setup are excellent, guiding visitors smoothly from browsing to making a purchase. Modern Web Solutions combines visual appeal, fast performance, and effective marketing. Its user-friendly design and efficient functionality make it a great choice for anyone looking to improve their online presence and boost sales.

Gergely Horváth
January 26, 2024

Lenyűgöző munka a Modern web solutions-tól! Profi csapat, rugalmas hozzáállás és modern design. Az oldalam fantasztikus lett, köszönöm a kiváló együttműködést!

Marcelo Nascimento
December 30, 2023

I recently worked with MWS for my website development needs, and I’m thoroughly impressed. MWS team demonstrated exceptional expertise, delivering a sleek and functional site well within the agreed timeline. Communication was seamless, and their attention to detail exceed my expectations. I highly recommend MWS for anyone seeking professional and reliable web development services.

October 5, 2023

I want to thank you for the re-design of my website and fixing our technical problems.

Hussein Selit
June 7, 2022

Great service, wise guy, always suggest you the best solution.

Adam Szabo
May 3, 2022

We were booking a counseling package. It was a pleasure talking to MWS. They brought up important and new aspects from the marketing and design viewpoints. Good inspiration was received by good preparation and research that was done in advance by MWS.

April 1, 2022

The services rendered by MWS was stellar, after months of minute adjustments, our website has now displayed the uniqueness we all have requested. I would highly recommend MWS to anyone for your web developmental services.

Chantal Wainer
February 7, 2022
Zsuzsi Ürögdi
April 6, 2021

I was really happy with their determination to finish this project. He has been responsive to all of our questions quick. Thank you for their extra effort.

Godson Atama
July 16, 2020

I recommend him, I'm satisfied with his service with my website.

Zsuzsi Haranyi
July 16, 2020

He is really thorough, helped me a lot witth marketing.